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4 Ways Technology Improves Client Experience During the Intake Process

Providing an excellent experience for your potential clients is often the difference between a lead resorting to calling one of your competitors and developing a long-term attorney-client...

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Law Firm Technology 101

Technology is becoming paramount in law firm processes, helping you track your potential clients and keep existing clients satisfied and well served. From the time a prospect reaches out for more...

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5 Costly Technology Pitfalls to Avoid During the Legal Intake Process

No matter how big or small your firm is, the importance of technology in the legal client intake process should not go unnoticed.

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Call Center vs. Legal Call Center: What's the Difference?

Once you decide to use a call center for your law firm, you have a choice to make: use a traditional call center or a legal-focused call center. It’s important to have a clear understanding of the...

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Simplifying the Pricing of Legal Call Centers

Legal call centers are not all the same. When you partner with a call center, it’s important to understand your options, know what you are paying for, and be aware of the value of those services.

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3 Ways Technology Prevents Leads from Falling Through the Cracks

John Wanamaker once said, “Half the money I spend on advertising is wasted; the trouble is I don’t know which half.” This quote shows the importance of making certain your leads are nurtured...

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Pricing of a Call Center: What is Fair?

Many law firms recognize the critical need to partner with a call center to help ease the burden on their legal team. An important consideration when choosing a legal answering service to partner...

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How to Convert More Web Leads in Your Firm

In today’s digital landscape, a lot of business happens online. Even for legal firms, there’s a good chance a large portion of your leads may come through website forms or online contact.

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How to Determine the Costs of Legal Answering Services

When it comes to legal answering services, you may be questioning whether the services you receive are worth the investment. Legal call centers provide many useful services, including 24-7 call...

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5 Tips for Improving Your Law Firm Marketing ROI

Like many law firms, you likely make significant investments in marketing campaigns to drive lead generation. In return, you expect higher client conversions and great marketing return on...

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A Blog for Law Firms:

On the Alert Communications Blog we're publishing articles dedicated to helping your law firm improve client intake and increase marketing ROI. Our team of experts regularly research, report on, and write about topics that help us super serve the legal industry, and specifically the personal injury and mass tort sectors.    

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