Home / Alert Communications Blog

Alert Communications Blog

Upcoming Webinar: Outsourcing Legal Intake for Success

On Friday, December 6th at 11 a.m. PST / 2 p.m. EST, Alert Communication’s Sales & Marketing Director Tom Ball will share how law firms have increased their conversion rates by over 45% when...

Read More

The Benefits of a Bilingual Answering Service for Your Law Firm

The U.S. has the second-largest Spanish-speaking population in the world, and the demand for Spanish-speaking lawyers and their staff has steadily increased since the 1980s. Yet, other than firms...

Read More

More Than Just Intake: 7 Features Your Legal Call Center Should Provide

While the term "call center" is used to refer to the facility where incoming calls are answered, it is important to distinguish between a "call center" and a "legal call center." A call center...

Read More

10 Questions You Should Ask When Choosing a Legal Call Center

When choosing a legal call center to help with client intake for your law firm, you’ll want to evaluate the quality of the service provided to both your firm and your potential clients.

Read More

How to Improve Client Intake Without Hiring Additional Staff

Providing a superior client experience starts from the moment a prospective client calls your office the very first time. That first phone call, focused on intake, is key. Improving your legal...

Read More

Alert's Improved Library of Resources for Growing Firms

At Alert Communications, our goal is to help law firms succeed. One way we do this is through our resource center. Here, you will find a wide range of resources to help you improve your client...

Read More

Responsiveness: The Key to Higher Client Conversion

As much as 42 percent of the time, law firms take three days or more to respond to voicemails or web generated form. Poor responsiveness is costly for law firms, which can lose leads,...

Read More

What Is a Warm Transfer?

On any given day, laws firms can receive an influx of calls from existing and potential clients, putting additional strain on already time-strapped attorneys. To help alleviate this common...

Read More

Is it Too Risky? Your Data Security Questions Answered

Data security is a major concern in today’s digital landscape, and for good reason. There are a number of harmful cybersecurity threats and vulnerabilities - including Trojans, Viruses, Malwares...

Read More

How to Capture Legal Leads From Multiple Marketing Channels

In today’s digital world, legal leads can emerge from a variety of marketing channels, including phone, web, chat, email and even text. What’s more, these leads can come in any day and at any time.

Read More

A Blog for Law Firms:

On the Alert Communications Blog we're publishing articles dedicated to helping your law firm improve client intake and increase marketing ROI. Our team of experts regularly research, report on, and write about topics that help us super serve the legal industry, and specifically the personal injury and mass tort sectors.    

Subscribe to Email Updates:

      Talk with Sales Representatives
      For questions regarding services, or to receive a free consultation, please contact one of our sales representatives.

      Schedule Appointment

      Walter Clark
      Walter Clark Law Offices of Walter Clark

      “The Numbers are striking. We switched to Alert Communications in April 2014 and since then we have seen an increase in “cases opened” in the amount of 47%. The biggest help has been in getting competent and quick help with Spanish-speaking callers. All of their services are so much better than we had before. We are just simply very grateful for what Alert Communications does for us.”

      See All Testimonials