According to the National Conference of State Legislatures (NCSL), diseases like the flu or COVID-19 which involve community spread are not[...]
How to Qualify Mass Tort Leads
In these uncertain economic times, converting leads into signed clients in a timely manner and stopping their shopping process is more important than ever. In order to convert, fast and accurate...
How to Know if Your Law Firm Is Losing Too Many Leads
As a law firm, it is critical to know how many leads you're able to acquire. Equally important is knowing how many leads are falling through the cracks.
Time for a Legal Answering Service Upgrade?
The wrong answering service can end up costing you in the long run.
How to Convert Legal Leads in One Phone Call
In these uncertain and stressful economic times, law firms are seeking better ways to improve their lead conversion rates to enlarge their client base without spending more on marketing. You may...
How Law Firms Deal with Call Overflow
More than 42% of law firms consistently lose leads due to their call overflow practices. When lines are busy, many law firms allow calls to go straight to voicemail. Some won't answer them for...
Best Practices for Law Firms Working Remotely
As the world is battling the COVID-19 pandemic, law firms are adjusting to the new reality: social distancing and remote work. While some law firm employees will adapt to home offices naturally,...
A Look Inside Our Legal Call Center
What goes on in a legal call center? What does it really look like inside? We'd like to take you on a tour through ours -- virtually speaking.
Converting Legal Leads: Lawyers vs. Legal Intake Specialists
Many lawyers attempt to save money by responding to and converting incoming leads themselves. Lawyers have many skills that overlap with those needed to convert legal leads, including a superior...
Is Legal Call Center Intake One-Size-Fits-All?
At first glance, a one-size-fits-all legal call center appears to be the easiest and most affordable method for handling prospective clients, especially when you're not in the office.
