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Alert Communications Blog

9 Law Firm Call Handling Mistakes to Avoid

For law firms, proper call handling is integral to successful client conversion, yet not all firms put enough emphasis on the intake process. This lets potential clients slip through the cracks.  ...

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5 Reasons Your Law Firm Should Use Legal Intake Professionals

Legal intake professionals are the key to a successful client conversion process. Regardless of how strong a law firm's marketing tactics are, without a top-notch intake team, potential clients...

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How to Qualify Mass Tort Leads

In these uncertain economic times, converting leads into signed clients in a timely manner and stopping their shopping process is more important than ever. In order to convert, fast and accurate...

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How to Know if Your Law Firm Is Losing Too Many Leads

As a law firm, it is critical to know how many leads you're able to acquire. Equally important is knowing how many leads are falling through the cracks.

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Time for a Legal Answering Service Upgrade?

The wrong answering service can end up costing you in the long run.

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How to Convert Legal Leads in One Phone Call

In these uncertain and stressful economic times, law firms are seeking better ways to improve their lead conversion rates to enlarge their client base without spending more on marketing. You may...

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How Law Firms Deal with Call Overflow

More than 42% of law firms consistently lose leads due to their call overflow practices. When lines are busy, many law firms allow calls to go straight to voicemail. Some won't answer them for...

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Best Practices for Law Firms Working Remotely

As the world is battling the COVID-19 pandemic, law firms are adjusting to the new reality: social distancing and remote work. While some law firm employees will adapt to home offices naturally,...

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A Look Inside Our Legal Call Center

What goes on in a legal call center? What does it really look like inside? We'd like to take you on a tour through ours -- virtually speaking.

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Converting Legal Leads: Lawyers vs. Legal Intake Specialists

Many lawyers attempt to save money by responding to and converting incoming leads themselves. Lawyers have many skills that overlap with those needed to convert legal leads, including a superior...

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A Blog for Law Firms:

On the Alert Communications Blog we're publishing articles dedicated to helping your law firm improve client intake and increase marketing ROI. Our team of experts regularly research, report on, and write about topics that help us super serve the legal industry, and specifically the personal injury and mass tort sectors.    

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      Walter Clark Law Offices of Walter Clark

      “The Numbers are striking. We switched to Alert Communications in April 2014 and since then we have seen an increase in “cases opened” in the amount of 47%. The biggest help has been in getting competent and quick help with Spanish-speaking callers. All of their services are so much better than we had before. We are just simply very grateful for what Alert Communications does for us.”

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