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3 Simple Ways to Show Love to Your Legal Clients

Today is the international day of love, so why not celebrate by showing some love to those who keep your law firm running?

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Legal Inbound Call Services Will Improve Attorney-Client Relationships

Do you feel like your law firm is losing leads due to poor call answering habits?

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The Training Process of a Legal Intake Specialist

Many attorneys fear outsourcing their legal intake could potentially jeopardize their business due to call center operators not being equipped to respond to law firm inquiries.

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6 Best Practices to Help Ensure You’re Turning Contacts into Clients on the First Call

One of the central goals for a law firm is to convert leads into signed, paying clients on the very first call. Achieving this goal is crucial because it “stops the shopping,” keeping clients...

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Guide to Hiring an Answering Service for Attorneys

We’ve said it before, and we’ll say it again—not all call centers are created equal.

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Capture Every Lead with Intake Conversion Experts

  Businesses lose over 60 billion dollars a year because of a common flaw: poor customer service.

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Legal Answering Service & Law Firm Efficiency

A recent legal trends report suggests the average lawyer earns only 1.6 hours in billable work each day—meaning they are only able to put a tiny fraction of their business day towards billable...

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Call Center for Legal Services: A Holiday Must

If you’re thinking about outsourcing your law firm’s intake for the holidays, a call center for legal services is the best way to escape the office, while also maximizing your return on investment...

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What is Reaction Time and Why Does it Matter?

When prospective clients reach out for legal representation, the number one thing they look for is responsiveness, according to an ABA Benchmark study on the legal intake process.

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Legal Intake Conversion for Mass Tort

Law firms pour thousands of dollars (along with time and effort) into mass tort campaigns, but still find that their revenues aren’t reflecting their financial goals.

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A Blog for Law Firms:

On the Alert Communications Blog we're publishing articles dedicated to helping your law firm improve client intake and increase marketing ROI. Our team of experts regularly research, report on, and write about topics that help us super serve the legal industry, and specifically the personal injury and mass tort sectors.    

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