Today is the international day of love, so why not celebrate by showing some love to those who keep your law firm running?
3 Simple Ways to Show Love to Your Legal Clients
Today is the international day of love, so why not celebrate by showing some love to those who keep your law firm running?
Legal Inbound Call Services Will Improve Attorney-Client Relationships
Do you feel like your law firm is losing leads due to poor call answering habits?
The Training Process of a Legal Intake Specialist
Many attorneys fear outsourcing their legal intake could potentially jeopardize their business due to call center operators not being equipped to respond to law firm inquiries.
6 Best Practices to Help Ensure You’re Turning Contacts into Clients on the First Call
One of the central goals for a law firm is to convert leads into signed, paying clients on the very first call. Achieving this goal is crucial because it “stops the shopping,” keeping clients...
Guide to Hiring an Answering Service for Attorneys
We’ve said it before, and we’ll say it again—not all call centers are created equal.
Capture Every Lead with Intake Conversion Experts
Businesses lose over 60 billion dollars a year because of a common flaw: poor customer service.
Legal Answering Service & Law Firm Efficiency
A recent legal trends report suggests the average lawyer earns only 1.6 hours in billable work each day—meaning they are only able to put a tiny fraction of their business day towards billable...
Call Center for Legal Services: A Holiday Must
If you’re thinking about outsourcing your law firm’s intake for the holidays, a call center for legal services is the best way to escape the office, while also maximizing your return on investment...
What is Reaction Time and Why Does it Matter?
When prospective clients reach out for legal representation, the number one thing they look for is responsiveness, according to an ABA Benchmark study on the legal intake process.
