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How to Improve Client Intake Without Hiring Additional Staff

Providing a superior client experience starts from the moment a prospective client calls your office the very first time. That first phone call, focused on intake, is key. Improving your legal...

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Pricing of a Call Center: What is Fair?

Many law firms recognize the critical need to partner with a call center to help ease the burden on their legal team. An important consideration when choosing a legal answering service to partner...

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Is it Too Risky? Your Data Security Questions Answered

Data security is a major concern in today’s digital landscape, and for good reason. There are a number of harmful cybersecurity threats and vulnerabilities - including Trojans, Viruses, Malwares...

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The True Costs of a Receptionist (and How Alert Can Help You Save Money)

Receptionists play a critical role in law firms. They are typically the primary points of contact and the gatekeepers within the office, plus they have a number of responsibilities that go beyond...

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Benefits of an After-Hours Legal Call Center

Your potential clients want instant answers, support, and a guarantee that you will solve their legal problems. With an answering service for lawyers working after-hours on your firm’s behalf,...

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Legal Inbound Call Services Will Improve Attorney-Client Relationships

Do you feel like your law firm is losing leads due to poor call answering habits?

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7 Questions to Answer to Properly Evaluate Your Intake Process

A poorly constructed client intake process can severely hinder your income potential as a law firm. If you can’t capture leads immediately and sign clients on the initial call, you may have...

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5 Things Your Legal Intake Partner Should Be Doing

Operating a law firm can be challenging when it comes to client services. There never seems to be enough time or bandwidth to handle the little...

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The Death of Legal Client Intake: Multitasking

Law firm staff often struggle with juggling multiple responsibilities and tasks. More specifically, receptionists, paralegals, office managers, and even attorneys are usually expected to manage...

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Legal Answering Service & Law Firm Efficiency

A recent legal trends report suggests the average lawyer earns only 1.6 hours in billable work each day—meaning they are only able to put a tiny fraction of their business day towards billable...

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A Blog for Law Firms:

On the Alert Communications Blog we're publishing articles dedicated to helping your law firm improve client intake and increase marketing ROI. Our team of experts regularly research, report on, and write about topics that help us super serve the legal industry, and specifically the personal injury and mass tort sectors.    

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      Walter Clark Law Offices of Walter Clark

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