Legal Intake Call Center Launches Legal Contract Fulfillment Services
Camarillo, CA —Alert Communications is proud to announce its new Contract Services offered to law firms across the country. The new service allows Alert to intake a law firm’s leads (via phone, text, chat, web form or email) and send out retainers on the law firm’s behalf. Contracts sent via text or email make signing on new clients instantaneous with tracking and notifications along the way, providing seamless customer service and taking the potential client from Contact-2-Contract.
“Our main purpose is to make sure any lead a law firm receives are treated with respect, dignity and compassion,” says President and CEO Kim Starr. “With the addition of our new Contract Services I know we can streamline the resolution process for both our law firm clients and those who are in need of their help.”
Since 1965 Alert Communications has helped personal injury and mass tort law firms with call center and intake needs. With Spanish support and translation services, Alert is best in class for its 24/7 virtual reception and new client intake services. By adding contract fulfillment to its offerings, Alert continues to set itself apart from others in their industry. The numbers prove that the highest conversion rates happen when intake of a lead moves directly into contract explanation and delivery in one smooth process. This new service will keep Alert Communications on the forefront of technological advancements that fulfill the various needs of attorneys and law firms.
“With this new technology, we are able to help those in need immediately,” says Scott Fuentes, Director of Business Development. “We are signing up callers for our law firm clients via text message and email on first contact. People in need are getting help faster and our law firm clients are signing on more cases with ease.”