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There is Still Time to Acquire Valsartan Cases

Are you interested acquiring Valsartan cases? Or have you already started a campaign, but you aren’t seeing the results you hoped for?

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Invest in Legal Intake Professionals for the New Year

2019 is right around the corner, and you know what they say—new year, new goals! As a lawyer, the New Year is a great time to take a hard look at your law firm’s intake system.

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Guide to Hiring an Answering Service for Attorneys

We’ve said it before, and we’ll say it again—not all call centers are created equal.

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Capture Every Lead with Intake Conversion Experts

  Businesses lose over 60 billion dollars a year because of a common flaw: poor customer service.

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The Death of Legal Client Intake: Multitasking

Law firm staff often struggle with juggling multiple responsibilities and tasks. More specifically, receptionists, paralegals, office managers, and even attorneys are usually expected to manage...

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Legal Answering Service & Law Firm Efficiency

A recent legal trends report suggests the average lawyer earns only 1.6 hours in billable work each day—meaning they are only able to put a tiny fraction of their business day towards billable...

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How to Limit Bad Call-In Experiences

When a law firm receives personal injury cases, it involves people who have sustained injuries due to an unfortunate accident or other incident. For this reason, connecting with them personally...

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Call Center for Legal Services: A Holiday Must

If you’re thinking about outsourcing your law firm’s intake for the holidays, a call center for legal services is the best way to escape the office, while also maximizing your return on investment...

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What is Reaction Time and Why Does it Matter?

When prospective clients reach out for legal representation, the number one thing they look for is responsiveness, according to an ABA Benchmark study on the legal intake process.

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What is Lead Tracking and How Does it Work?

  Leads generated from marketing campaigns act as a currency of sorts that can translate into paying clients for law firms. To effectively convert these leads into clients, however, it is...

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A Blog for Law Firms:

On the Alert Communications Blog we're publishing articles dedicated to helping your law firm improve client intake and increase marketing ROI. Our team of experts regularly research, report on, and write about topics that help us super serve the legal industry, and specifically the personal injury and mass tort sectors.    

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      “The Numbers are striking. We switched to Alert Communications in April 2014 and since then we have seen an increase in “cases opened” in the amount of 47%. The biggest help has been in getting competent and quick help with Spanish-speaking callers. All of their services are so much better than we had before. We are just simply very grateful for what Alert Communications does for us.”

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