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Alert Communications Blog

Why You Need a Bilingual Call Answering Service

One of the strengths of America, as a nation, is its diversity. The country is comprised of millions of individuals representing a myriad of different races, ethnicities and cultures.

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Why You Should Attend PILMMA Super Summit 2019

The 10th Annual PILMMA Super Summit in New Orleans is only a month away! On June 25th-28th, lawyers will gather to learn from other successful lawyers with tips to improve their practices.

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The Benefits of a 24/7/365 Live Answering Service

Personal injury claims can come into your office at any time, day or night. If your law firm isn't available to take these calls or inquiries when they come, you may miss out on lucrative business...

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6 Things/Events That Can Trigger a Mass Tort

A mass tort is a civil action that involves multiple plaintiffs with similar complaints against the same defendant. The most common mass tort claims involve harm from prescription drugs and other...

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What is Patch Time and How Does it Work?

If you want to maximize the success of your law firm, you need to be able to provide excellent customer service around the clock. However, because you can’t be in the office all the time, you need...

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What is happening with the HIV Drug Truvada?

Legal actions are being taken against Gilead Sciences, Inc., the creators of the HIV drug Truvada. Here’s what you need to know.

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How a Legal Intake Service Can Reduce Your Staffing Needs

With a receptionist in charge of the front desk at your law firm, you can ensure all client correspondence and scheduling is managed to your expectations. They can act as a primary point of...

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Is Your Call Center in the USA?

Many U.S. businesses have decided to outsource their call centers overseas in the past few years. One of the main reasons is to save money.

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Are you attending Vista Annual Conference 2019?

The Vista Annual Conference: “Survive or Thrive” is right around the corner! The event, happening May 2nd-3rd in Dallas, will encompass two immersive days jam-packed with invaluable information...

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Alert Communications Featured on Episode #221 Lawyerist Podcast

We're excited to announce Alert Communications is featured on this week's Lawyerist Podcast, episode #221.

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A Blog for Law Firms:

On the Alert Communications Blog we're publishing articles dedicated to helping your law firm improve client intake and increase marketing ROI. Our team of experts regularly research, report on, and write about topics that help us super serve the legal industry, and specifically the personal injury and mass tort sectors.    

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      Walter Clark
      Walter Clark Law Offices of Walter Clark

      “The Numbers are striking. We switched to Alert Communications in April 2014 and since then we have seen an increase in “cases opened” in the amount of 47%. The biggest help has been in getting competent and quick help with Spanish-speaking callers. All of their services are so much better than we had before. We are just simply very grateful for what Alert Communications does for us.”

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